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How AfriRoute Logistics collects, uses, and protects your personal information.
Last updated: January 2025
AfriRoute Logistics ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request quotes, or use our logistics services. Your use of our services is also governed by our Terms & Conditions.
Personal information you provide directly: name, email address, phone number, pickup and delivery addresses, and shipment details (cargo description, weight, dimensions).
Automatically collected information: IP address, browser type, device information, pages visited, and usage data collected through cookies and similar technologies.
We use your information to: provide and manage logistics services; process quotes, bookings, and payments; arrange pickup and delivery of shipments; communicate updates about your shipments; respond to inquiries and support requests; send newsletters and service updates (you may opt out at any time); and comply with legal and regulatory obligations including customs requirements.
We do not sell your personal information. We may share information with: carriers, customs brokers, and logistics partners necessary to complete your shipment; payment processors; service providers who support our operations under confidentiality agreements; and government authorities where required by law or customs regulations.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Our website uses cookies to improve your browsing experience, remember preferences, and analyze site traffic. You can control cookies through your browser settings. For full details, see our Cookie Policy.
You have the right to: access the personal information we hold about you; request correction of inaccurate information; request deletion of your personal information, subject to legal retention requirements; object to or restrict certain processing; and withdraw consent for marketing communications at any time.
We retain personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal and customs obligations, resolve disputes, and enforce our agreements. Shipping records may be retained for the period required by Tanzanian law.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us so we can delete it.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our website or services after changes constitutes acceptance of the updated policy.
Questions about this Privacy Policy or your personal data? Contact us at info@afriroutelogistic.com, call 0791169110, or visit us at Kimara Korogwe, Dar es Salaam, Tanzania. See also our Cookie Policy and Terms & Conditions.