Message sent successfully!
Home About Services Track Shipment Contact FAQ Find Store Help Center
Login

Request a Quote

Fill in the details and we'll get back to you shortly.

HomeHelp Center

Help Center

Get answers to common questions and reach our support team through any channel — we respond fast.

How can we help you?

Choose the fastest way to reach us.

Support hours: Monday – Sunday, 9:00 am – 8:00 pm (EAT). Urgent shipment issue? Call us directly for 24/7 assistance.

Frequently Asked Questions

View Full FAQ Page

AfriRoute handles air freight, ocean freight, and road freight with specialized solutions for perishable goods and oversized cargo.

Once booked, you'll receive a tracking number. Use our online tracking portal or call 0791169110 for real-time updates.

Yes, AfriRoute provides full customs clearance and documentation for imports and exports across Tanzania and neighboring countries.

We operate across East Africa with HQ in Dar es Salaam, Tanzania, with partnerships across Africa and globally. See our Find Store page for locations.

Our team proactively monitors every shipment. If a delay occurs, we notify you immediately with the reason and a revised delivery estimate.

Through our online form, email info@afriroutelogistic.com, or call 0791169110. We respond within 2 hours on business days.

Still need help? Our team is ready to assist you.

Contact Us