Service Overview
Our E-Commerce & COD service is designed for online sellers who need fast, reliable parcel delivery with professional cash-on-delivery collection. From order pickup to cash reconciliation, we manage the full last-mile journey — so you can focus on growing your store.
With same-day and next-day delivery options, real-time tracking your customers can follow, hassle-free returns, and dependable COD remittance, we help you increase sales, reduce failed deliveries, and keep operations simple.
Service Included
Key Benefits
Last-mile delivery built for online selling — turning every order into a smooth, professional experience that keeps customers coming back.
Happier Customers
Fast, trackable deliveries with flexible options keep buyers satisfied and coming back.
More Completed Sales
Professional COD handling and delivery reattempts turn more orders into successful sales.
Simple Cash Management
Secure collection and prompt, transparent remittance keep your cash flow clean.
Effortless Returns
Hassle-free reverse logistics protect your customer experience even after a sale.
How Our Service Works
From your customer's click to cash in your account — a simple, proven flow.
Order Sync
New orders are received from your store and scheduled into our daily pickup routes — no manual coordination needed on your side.
Parcel Pickup
Our courier collects your parcels from your location daily — packed, labeled, and ready for delivery to your customers.
Delivery & Collection
Parcels are delivered to your customers and cash payments are collected securely on the spot — with delivery confirmations recorded.
Settlement & Reporting
COD funds are reconciled and remitted to you quickly and transparently — with full delivery and collection reports for every order.
FAQs
Common questions about our e-commerce and COD service — answered clearly.
We offer same-day delivery within Dar es Salaam and next-day delivery to regional destinations — with real-time tracking notifications your customers can follow until delivery.
Our courier collects the cash payment from your customer at delivery, secures it, and we reconcile and remit the funds to you quickly — with full transparency at every step.
We attempt redelivery automatically and return undeliverable parcels to you — with full documentation of every attempt and clear communication throughout.
Yes. Our reverse logistics service collects returns from your customers, brings them back to our facility, and processes them according to your instructions.